Referral to the mediator of the SNCF

Description

You suffered damage because of SNCF during a trip. You did not win your case when you went to the ticket office when you arrived at the platform or to the SNCF customer service department. You have the possibility to seize the mediator of the SNCF to make you hear. You must explain the facts as precisely as possible in order to obtain any compensation from the SNCF. You must send your letter by registered letter with acknowledgment of receipt.