Some changes to consumer credit

banking law, Non classifié(e)

Estimated reading time (in minutes) Consumer credit has definitely  entered  into mores and, in 2010, one out of two French people took out this type of credit. Consumer credit law has evolved and  significant changes  are detailed here. WHAT’S NEW IN THE LAW...

Consumer law: novelties of the law of March 17, 2014

Competition & Consumer Law, Non classifié(e)

Estimated reading time (in minutes) This law aims to  rebalance  the powers between consumers and professionals, to improve the daily life of the French people by freeing up purchasing power. Concretely ,  what  are the main novelties ? Group action: Since October 1,...

Can I refuse to pay the bill at the restaurant?

Competition & Consumer Law, Other

Estimated reading time (in minutes) Refusal of invoice In restaurants, the provision of service is generally settled at the end of the meal. In case of malfunction, do we have to pay the bill? What can I do to dispute the rating? IN PRINCIPLE, NO IF THE MEAL HAS NOT...

The post office has lost my package: what should I do?

Civil law

Estimated reading time (in minutes) poorly managed package! Lost or stolen package  … what recourse? We advise you point by point on the steps to take, from the simple declaration  to the administrative investigation. How to claim your package? On the one hand,...

How do I cancel my internet subscription?

Contract law

Estimated reading time (in minutes) Terminations related to internet or telephone subscriptions   require consumers to have precise knowledge of the steps to follow. SEND RECOMMENDED If your operator  continues  to bill you and debit the amount of your subscription,...