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Job Seekers’ Rights, the French public employment service , continues to face challenges and criticism in meeting its obligations to job seekers. In March 2022, she was convicted for failing to provide complete information to job seekers. However, another unemployed person came forward, claiming that Pôle emploi had not provided sufficient assistance, thus violating its duty to support. It is clear that simple communication through brochures and leaflets is insufficient to offer complete information, and this job seeker requires more personalized attention, including  appointments  and job offers.

Struggles and criticisms of Pôle emploi in supporting job seekers:-

Pôle emploi is currently guided by a new strategic plan aimed at reducing the average cost per adviser. However, this approach has unfortunately hampered its ability to fulfill its obligations as a public service provider. The unfortunate consequence has been an increase in unemployment rates and the loss of many jobs, resulting in a significant social and economic burden. The number of unemployed job seekers has passed the three million mark, underlining the seriousness of the situation.

Historic Court judgment strengthens the rights of the unemployed: –

In response to concerns raised by an unemployed 54-year-old, the Paris administrative court intervened. The court ordered Pôle emploi to fulfill its obligations towards this person as soon as possible. These obligations include making an appointment within eight days, updating the personalized employment plan and regular follow-up according to the establishment’s directives. In addition, Pôle emploi must provide relevant job offers, necessary training or retraining opportunities. The court ruling underlines that access to employment is a fundamental right that cannot be compromised, even in the face of limited resources.

This historic judgment, handed down on September 12, 2012, sets a precedent and reaffirms the rights of future unemployed workers. It brings some comfort to those who have been struggling with the shortcomings of Pôle emploi, because their rights are now officially recognized. However, it remains clear that Pôle emploi must face up to its limits and find more effective ways to fulfill its crucial role of supporting   job seekers .

DAMY Law Firm