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Refusal of invoice In restaurants, the provision of service is generally settled at the end of the meal. In case of malfunction, do we have to pay the bill? What can I do to dispute the rating?
IN PRINCIPLE, NO IF THE MEAL HAS NOT BEEN CONSUMED
refusal of invoice As a general rule, if you have consumed the entire meal served to you in a restaurant, you cannot leave without paying the bill. Indeed, once the restaurateur has fulfilled his main obligation to serve you the ordered meal, you are obliged to pay the bill. If you leave without paying the bill, you are committing an offense of fraud punishable by the penal code: you risk up to 6 months in prison and a fine of 7,500 euros.
CAN I STILL CONTEST THE TRADEMARK?
As a consumer, you can dispute the rating. The reasons for this challenge must be objective. This is possible if there has been poor service: the dish arrived cold, the server made a mistake, etc. You can also contest the note if the legal obligations have not been respected: incomplete or not detailed enough, dish served not on the menu … In addition, insufficient hygiene can also be the subject of a dispute. However, we can not question the note for a matter of taste.
HOW TO REACT ?
If you wish to dispute the quality of a dish, it is advisable not to consume it. Indeed, if you consume the dish, it is considered that you have accepted the service of the restaurateur and that the dish therefore had all the qualities that you could expect from it. If you encounter a problem of hygiene or non-compliance with legal obligations, you must immediately have your observations noted by the restaurateur and warn him that you will be obliged to seize the competent authorities: hygiene services or Management. General. Competition, consumption and fraud prevention (DGCCRF). In case of negligence, you must inform the restaurateur and ask him for reparation and compensation for this negligence (such as payment for linen).
DAMY law firm , Nice, Can I refuse to pay the restaurant bill?, Update 2022
