Recently, several tourist sites have been\u00a0\u00a0<\/span><\/span>accused\u00a0<\/span><\/span>\u00a0of \u201cunfair and deceptive practices\u201d and condemned by the commercial court.\u00a0<\/span><\/span>Before buying a hotel service on the internet, you are therefore advised to be particularly careful because there are also\u00a0<\/span>illicit practices<\/span><\/a>\u00a0vis-\u00e0-vis the\u00a0\u00a0<\/span>consumer\u00a0<\/span>\u00a0.\u00a0What are they and what precautions to take?<\/span><\/p>\n Purchases can sometimes represent very large sums and you can find yourself engaged in just a few clicks.\u00a0You do not benefit from a right of withdrawal when you buy hosting services on the internet.\u00a0Once committed to the online service provider and the payment made, you are definitively committed and can only be reimbursed if you have taken out specific insurance or if the service provider offers it to you.\u00a0This is why it is advisable to be particularly careful for a purchase of this type on the internet.<\/span><\/p>\n One of the illegal practices on sites selling travel or hotel reservations is the lack of information aimed at misleading the consumer.\u00a0This missing information is very often the absence of mention of the total price of the service, that is to say including the service including all taxes as well as the costs.\u00a0It is also the subordination of the sale of the main service to that of additional services, such as travel insurance.\u00a0Indeed, the insurance option is pre-checked without it being clearly explained that in order not to subscribe to this guarantee, the box must be unchecked.\u00a0There is also the lack of use of the French language on all administrative and information documents relating to the trip.<\/span><\/p>\n Some sites falsely advertise that hotels are full in order to refer consumers to other hotels that were their partners and remunerate them.\u00a0This practice is illegal.\u00a0Some sites have also been condemned.<\/span>The inability to withdraw<\/span><\/h2>\n
Insufficient information<\/span><\/h2>\n
False information<\/span><\/h2>\n
There are also \u201cfalse reviews\u201d from consumers that have appeared on many travel sales sites in particular.\u00a0These are false messages that are left by professionals posing as consumers satisfied with the services offered.\u00a0It also happens that the sites present a false classification: number of stars not corresponding to their real classification or even display of prices different from those actually practiced.\u00a0The owner of the establishment takes certain liberties with the obligations that are legally imposed on him.<\/span><\/p>\nWhat precautions to take?<\/span><\/h2>\n