{"id":4890,"date":"2012-05-10T09:43:44","date_gmt":"2012-05-10T09:43:44","guid":{"rendered":"https:\/\/gregorydamy.niceavocats.fr\/?p=4890"},"modified":"2023-08-04T05:46:51","modified_gmt":"2023-08-04T05:46:51","slug":"credit-or-refund","status":"publish","type":"post","link":"https:\/\/gregorydamy.niceavocats.fr\/en\/credit-or-refund\/","title":{"rendered":"Credit or refund?"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.19.5&#8243; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; background_enable_mask_style=&#8221;on&#8221; background_mask_style=&#8221;wave&#8221; background_mask_color=&#8221;rgba(0,0,0,0.08)&#8221; custom_padding=&#8221;||6px|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_circle_counter title=&#8221;Estimated reading time (in minutes)&#8221; number=&#8221;2&#8243; percent_sign=&#8221;off&#8221; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Amiri||||||||&#8221; max_width=&#8221;137px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_circle_counter][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/gregorydamy.niceavocats.fr\/wp-content\/uploads\/2023\/08\/credit-card-1730085_1280-2.jpg&#8221; title_text=&#8221;credit-card-1730085_1280-2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.21.0&#8243; text_font=&#8221;Amiri||||||||&#8221; header_2_font=&#8221;Amiri||||||||&#8221; header_3_font=&#8221;Amiri||||||||&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<div class=\"entry-content\">\n<p><span class=\"\"><span>The\u00a0\u00a0<\/span><\/span><span class=\"\"><span>reimbursement system\u00a0<\/span><\/span><span class=\"\"><span>\u00a0for products returned within the legal period can sometimes be unclear to consumers.\u00a0<\/span><\/span><span>This raises questions such as whether to choose between credit and refund and how the\u00a0\u00a0<\/span><span>refund process works\u00a0<\/span><span>\u00a0.\u00a0Here are some key points to consider:<\/span><\/p>\n<h2><a href=\"https:\/\/www.service-public.fr\/particuliers\/vosdroits\/N91\"><span>Means of payment :<\/span><\/a><\/h2>\n<p><span>If you have made a purchase in France using one of the three legal means of payment (cash, check or credit card), you have the right to refuse a credit note offered by the merchant.\u00a0A credit note is not considered a legal means of payment.<\/span><\/p>\n<p><span>Return of the item within the legal period: two scenarios are to be considered:<\/span><\/p>\n<ol>\n<li><span>Purchase on the spot: If you bought the product in store, the sale is considered \u201cperfect\u201d, that is to say that there is agreement on the article and its price.\u00a0If the product is defective, you have the right to demand reimbursement by a legal means of payment and can refuse a credit note.<\/span><\/li>\n<li><span>Distance selling or canvassing: In the event of distance selling or canvassing, you have a period of 14 days to withdraw from the purchase.\u00a0The merchant is required to reimburse you within 30 days.<\/span><\/li>\n<\/ol>\n<h2><span>Restaurants and merchants:<\/span><\/h2>\n<p><span>If the sale is deemed perfect, you are required to accept the merchant&#8217;s offer of a commercial gesture.\u00a0However, if the mention &#8220;satisfied or reimbursed&#8221; is indicated, you can demand reimbursement by a legal means of payment.\u00a0In addition, restaurants are not authorized to give change or credit restaurant tickets.<\/span><\/p>\n<p><span>Please note that this information is based on the update of the law firm\u00a0<\/span><a href=\"https:\/\/gregorydamy.niceavocats.fr\/\"><span>DAMY<\/span><\/a><span>\u00a0, Nice, in 2022. It is important to stay informed of the current laws and regulations concerning credit and refunds, as they may vary over time. and differ by jurisdiction.<\/span><\/p>\n<p><span>For more specific and personalized advice, it is recommended to consult legal professionals who can guide you according to your particular situation.<\/span><\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The\u00a0\u00a0reimbursement system\u00a0\u00a0for products returned within the legal period can sometimes be unclear to consumers.\u00a0This raises questions such as whether to choose between credit and refund and how the\u00a0\u00a0refund process works\u00a0\u00a0.\u00a0Here are some key points to consider: Means of payment : If you have made a purchase in France using one of the three legal means [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[297],"tags":[],"class_list":["post-4890","post","type-post","status-publish","format-standard","hentry","category-competition-consumer-law"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Credit or refund? 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