{"id":1866,"date":"2016-07-29T13:48:24","date_gmt":"2016-07-29T13:48:24","guid":{"rendered":"https:\/\/gregorydamy.niceavocats.fr\/?p=1866"},"modified":"2023-08-03T06:33:20","modified_gmt":"2023-08-03T06:33:20","slug":"consumer-sales","status":"publish","type":"post","link":"https:\/\/gregorydamy.niceavocats.fr\/en\/consumer-sales\/","title":{"rendered":"Consumer rights during sales"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.19.5″ custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.19.5″ _module_preset=”default” background_enable_mask_style=”on” background_mask_style=”wave” background_mask_color=”rgba(0,0,0,0.08)” custom_padding=”||6px|||” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_circle_counter title=”Estimated reading time (in minutes)” number=”1″ percent_sign=”off” _builder_version=”4.19.5″ _module_preset=”default” title_font=”Amiri||||||||” max_width=”137px” global_colors_info=”{}”][\/et_pb_circle_counter][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][et_pb_image src=”https:\/\/gregorydamy.niceavocats.fr\/wp-content\/uploads\/2023\/06\/cropped-image-woman-inputting-card-information-key-phone-laptop-while-shopping-online-scaled.jpg” title_text=”Cropped image of woman inputting card information and key on pho” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image _builder_version=”4.21.0″ _module_preset=”default” title_text=”Cropped image of woman inputting card information and key on pho” src=”https:\/\/gregorydamy.niceavocats.fr\/wp-content\/uploads\/2023\/06\/cropped-image-woman-inputting-card-information-key-phone-laptop-while-shopping-online-scaled.jpg” hover_enabled=”0″ sticky_enabled=”0″][\/et_pb_image][et_pb_text admin_label=”Text” _builder_version=”4.21.0″ text_font=”Amiri||||||||” header_2_font=”Amiri||||||||” background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Consumer Sales\u00a0<\/span>\u00a0The implementation of sales is governed by certain rules and regulations aimed at\u00a0<\/span>protecting the rights of consumers<\/span><\/a>\u00a0.\u00a0During sale periods, sale items must be clearly identifiable to consumers.\u00a0The consumer has the right to exchange or be reimbursed for items with non-apparent manufacturing defects or after-sales service problems, even if the item bears the words \u201cneither taken back nor exchanged\u201d.\u00a0However, for visible defects or stains, there is no\u00a0\u00a0<\/span>warranty\u00a0<\/span>\u00a0.<\/span><\/p>\n

Consumer rights during sales periods: \u2013<\/span><\/h2>\n

These rules also apply to online sales.\u00a0Consumers have the right to return any item within 14 days of delivery.\u00a0In addition, the discount offered during sales must be calculated on the basis of a reference price.\u00a0This reference price must not exceed the lowest price displayed in the 30 days preceding the start of the sales.\u00a0It may also be the manufacturer’s or importer’s recommended price if it is commonly charged by other retailers.\u00a0Any deviation from this rule or misleading and misleading advertising may result in penalties under the Consumer Code.<\/span><\/p>\n

Calculation of discounts and reference prices: \u2013<\/span><\/h2>\n

For more complete information on sales regulations, you can refer to our previous brief on this subject.\u00a0If you have other questions,\u00a0<\/span><\/span>Ma\u00eetre DAMY Gr\u00e9gory<\/span><\/span><\/a>\u00a0can provide answers and assistance.\u00a0<\/span>You can reach him at 04.92.15.05.05.<\/span><\/p>\n

It is important that retailers and consumers understand these rules to ensure fair practices during sale periods.\u00a0<\/span>By adhering to these regulations, retailers can maintain transparency and avoid penalties, while consumers can make informed decisions and exercise their rights when purchasing\u00a0\u00a0<\/span><\/span>sale items\u00a0<\/span><\/span>\u00a0.<\/span><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Consumer Sales\u00a0\u00a0The implementation of sales is governed by certain rules and regulations aimed at\u00a0protecting the rights of consumers\u00a0.\u00a0During sale periods, sale items must be clearly identifiable to consumers.\u00a0The consumer has the right to exchange or be reimbursed for items with non-apparent manufacturing defects or after-sales service problems, even if the item bears the words \u201cneither […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"The words \"sales\" must be displayed. Sale items must be clearly identifiable by the consumer.\r\nWarranties concerning non-apparent manufacturing defects or after-sales service must remain the same during sales periods: the consumer has the right to exchange his item or to be reimbursed in the event of a hidden defect, even in the presence of the announcement \"neither taken back nor exchanged\". In other cases, the seller has no obligation to replace or refund the item. However, he may do so on a commercial basis. As for visible defects or stains, they are not guaranteed.\r\n\r\nThe same rules apply on the Internet. All items can be returned within 14 days of delivery.\r\nIn addition, the discount must be calculated in relation to a reference price which must not exceed the lowest price displayed during the 30 days before the start of the sales. The reference price may also be that recommended by the manufacturer or importer if this price is commonly practiced by other retailers. Discounts that deviate from this rule, as well as false or misleading advertising are subject to penalties, according to articles L121-1 and L121-6 of the consumer code.\r\n\r\nFor more details, you can consult our previous brief on this topic of sales.\r\nMa\u00eetre DAMY Gr\u00e9gory answers your questions on 04.92.15.05.05.","_et_gb_content_width":"","footnotes":""},"categories":[297],"tags":[],"class_list":["post-1866","post","type-post","status-publish","format-standard","hentry","category-competition-consumer-law"],"yoast_head":"\nConsumer rights during sales - Soci\u00e9t\u00e9 d'avocats Damy<\/title>\n<meta name=\"description\" content=\"Consumer rights during sales The implementation of sales is governed by certain rules and regulations to protect consumer rights.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gregorydamy.niceavocats.fr\/en\/consumer-sales\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Consumer rights during sales - 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